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Companion pack

Platform Operations

Connect platform activity to evidence, approvals and tested business outcomes across 12 tracks.

Downloadable operating resources · USD $239.40 perpetual

Choose access & purchaseSee what is included

What this helps you do

Connect platform activity to evidence, approvals and tested business outcomes across 12 tracks.

Included resources

  • ServiceNow SAM Pro/HAM Pro, Flexera One, Snow Atlas and USU
  • Ivanti, Freshservice/Device42, NinjaOne and Lansweeper/Licenseware
  • OpenText, Certero and ManageEngine AssetExplorer
  • Operating runbooks, compatibility records and 60 tenant test prompts
  • Word/PDF and offline HTML; requires local release validation

Independent operating runbooks across 12 platform tracks

Connect platform outputs to accountable decisions. Includes compatibility records and 60 tenant test prompts. Validate the local release, modules, permissions and data scope. Independent guidance, not official vendor support or vendor-certified implementation services.

Explore the included topics
  1. ServiceNow SAM Pro / HAM Pro
  2. Flexera One
  3. Snow Atlas
  4. USU Software Asset Management
  5. Ivanti Neurons for ITAM
  6. Freshservice / Device42
  7. NinjaOne
  8. Lansweeper / Licenseware
  9. OpenText Asset Management
  10. Certero
  11. ManageEngine AssetExplorer

Practical guides before you buy

Selected preview — full content secured

A successful job is an intermediate fact

Verify the source population and freshness before accepting a reconciliation result. These guides require validation in your installed release; vendor-certified click-by-click instructions and tenant access are not included.

Who it is for

ITAM platform owners and teams implementing or improving operational controls.

Use across markets

The methods can be adapted internationally. Jurisdiction-specific guidance centers on the United States and Canada. Apply local law, contract terms and organizational requirements; these resources do not certify worldwide compliance.

Scope and license

One purchasing organization and permitted controlled affiliates for internal adaptation. Included for eligible Consulting Delivery buyers; not included in Complete. Consulting rights apply only when purchased under that edition.

This companion is included in Consulting Delivery. Complete and other editions require a separate companion purchase.

Start using it with one real decision

  1. Download your purchased resources from your verified customer library.
  2. Select a procedure that addresses a current problem; assign an owner and review its inputs.
  3. Adapt the template or evidence record, walk through one case, and check the completion criteria before expanding.

Before you buy

Am I buying software or downloadable resources?

Downloadable operating documents and tools. This is not a hosted ITAM application, platform subscription, certification or consulting engagement. Use the listed formats with your own tools and adapt them to your organization.

Can my organization adapt the materials?

One purchasing organization and permitted controlled affiliates for internal adaptation. Included for eligible Consulting Delivery buyers; not included in Complete. Consulting rights apply only when purchased under that edition. One purchasing account initially provides library access. The full license terms govern permitted sharing and use.

How do payment and access work?

Create and verify your library account, then pay through Stripe. Confirmed payment unlocks the purchased scope; delayed bank payments can take longer. The published delivery commitment is no later than two business days after payment confirmation.

What if the resource does not fit my needs?

Read the public sample and scope first. The 14-day satisfaction policy explains refund requests and conditions. For help selecting a resource, email support@operationalitam.com.

Created by Operational ITAM, published by EpicB Media LLC. Listen to the practical approach behind the resources.

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