Operational ITAM is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding that information.
Operational ITAM is a consulting brand operated by EpicB Media LLC, a Michigan limited liability company. References to "Operational ITAM," "we," "us," or "our" in this policy refer to EpicB Media LLC operating under the Operational ITAM brand.
Our website is located at www.operationalitam.com. Privacy questions can be directed to privacy@operationalitam.com.
We collect information you provide directly when you:
We do not use tracking pixels, third-party advertising cookies, or behavioral analytics platforms. Our website does not set non-essential cookies.
Standard web server logs (IP address, browser type, pages visited, referrer URL) may be retained by our hosting provider (GoDaddy) as part of normal server operations. We do not actively monitor or analyze these logs for marketing purposes.
We use the information you provide to:
We do not use your information for automated decision-making, profiling, or purposes unrelated to Operational ITAM consulting services.
We do not sell your data. We do not share your personal information with advertisers, data brokers, or third-party marketers.
We use the following service providers to operate this website and process form submissions:
We may disclose information if required by law, court order, or to protect the rights and safety of EpicB Media LLC, our clients, or others.
We retain contact and inquiry information for as long as necessary to respond to your inquiry and maintain a record of potential or active business relationships — generally no longer than three years from last contact, unless a business relationship requires longer retention.
You may request deletion of your data at any time. See Section 7 for how to do so.
This website is served over HTTPS. Form submissions are transmitted securely via Formspree's encrypted infrastructure. We do not store payment card information — all financial transactions are handled through separate, appropriately secured billing processes outside of this website.
No method of transmission over the internet is 100% secure. We take reasonable precautions to protect your information but cannot guarantee absolute security.
You have the right to:
To exercise any of these rights, email privacy@operationalitam.com. We will respond within 30 days.
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to opt out of the sale of personal information (we do not sell personal information), and the right to non-discrimination for exercising privacy rights. To submit a CCPA request, contact privacy@operationalitam.com.
EU and UK visitors: our lawful basis for processing the personal information you submit through our forms is your consent, given at the time of form submission. You have the right to withdraw consent at any time, and to lodge a complaint with your local data protection authority. We do not knowingly process data of EU residents at scale; if your organization operates under GDPR and requires a Data Processing Agreement, please contact us directly.
This website is intended for business professionals and is not directed at children under 13. We do not knowingly collect personal information from anyone under 13 years of age.
We may update this policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of the website after a policy update constitutes acceptance of the revised policy.
Privacy questions or requests:
EpicB Media LLC
Operating as Operational ITAM
New Baltimore, Michigan, USA